Author

Winnie Lo

Date of Award

8-2007

Degree Type

Thesis

Degree Name

Master of Social Work (MSW)

Department

Social Work

Supervisor

Gary Dumbrill

Language

English

Abstract

This thesis is a secondary data analysis that examines what child protection service (CPS) providers can learn from the experiences of the service users in regards to service delivery. Using Grounded Theory research method, this study analyses the experiences of 44 parents who have used or were currently using CPS in Ontario. The findings suggest that respect is that vital yet missing element in the delivery of CPS. The study concludes by calling for a reconceptualization of service users from the deep-seated pathologizing framework to a strength-based framework.

McMaster University Library

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